1. Agreement to Terms

By accessing and using the website and services of Ground Level Solutions Kenya ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website, mobile applications, and any related services (collectively, the "Services"). Please read these Terms carefully before using our Services.

2. Description of Service

Ground Level Solutions Kenya is a non-governmental organization dedicated to creating positive change in communities across Kenya. Our Services include:

• Educational programs and resources
• Healthcare initiatives and support
• Environmental conservation projects
• Community development programs
• Volunteer opportunities
• Donation and fundraising platforms
• Information and resources about our work

We reserve the right to modify, suspend, or discontinue any part of our Services at any time without notice.

3. User Accounts and Registration

3.1 Account Creation

Some features of our Services may require you to create an account. When creating an account, you must provide accurate, current, and complete information. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

3.2 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account information
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information remains accurate and up-to-date

3.3 Account Termination

We reserve the right to terminate or suspend your account at any time for violations of these Terms or for any other reason at our sole discretion.

4. Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to use our Services:

• In any way that violates any applicable federal, state, local, or international law or regulation
• To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
• To impersonate or attempt to impersonate our organization, an employee, or any other person
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of our Services
• To introduce viruses, trojan horses, worms, logic bombs, or other malicious or technologically harmful material
• To attempt to gain unauthorized access to any portion of our Services or any systems or networks

We reserve the right to investigate and take appropriate action against anyone who violates these provisions, including removing objectionable content and terminating or suspending access to our Services.

5. Intellectual Property Rights

5.1 Our Content

The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Ground Level Solutions Kenya, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

5.2 Permitted Use

You may use our Services for personal, non-commercial use only, subject to the following restrictions:

• You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services
• You must not delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from our Services
• You must not use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text

5.3 User Content

By submitting content to our Services, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute such content in connection with our Services. You represent and warrant that you own or control all rights to the content you submit.

6. Donations and Payments

6.1 Donation Processing

We accept donations through various payment methods including M-Pesa, bank transfers, credit/debit cards, and PayPal. All donations are processed securely through our payment partners.

6.2 Donation Terms

By making a donation, you:

• Confirm that you are authorized to make the donation
• Agree that donations are generally non-refundable
• Understand that we will use your donation in accordance with our mission and programs
• May specify how you would like your donation to be used

6.3 Tax Deductibility

Donations to Ground Level Solutions Kenya may be tax-deductible for Kenyan residents. We provide official receipts for all donations. International donors should consult their local tax authorities regarding deductibility.

7. Volunteer Programs

7.1 Volunteer Participation

Our volunteer programs are open to individuals who meet our requirements and agree to follow our policies and procedures. Participation is subject to application approval and availability.

7.2 Volunteer Responsibilities

Volunteers agree to:

• Follow all safety guidelines and procedures
• Respect local customs and cultural sensitivities
• Maintain confidentiality of sensitive information
• Represent our organization professionally
• Complete assigned tasks to the best of their ability

7.3 Program Fees

Some volunteer programs may require payment of program fees to cover accommodation, meals, local transportation, and program support. These fees are clearly communicated before participation.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Services, you consent to the collection and use of information as described in our Privacy Policy. Please review our Privacy Policy carefully to understand our practices.

9. Disclaimers and Limitations of Liability

9.1 Service Availability

We strive to provide reliable and uninterrupted Services, but we do not guarantee that our Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to our Services.

9.2 Information Accuracy

While we strive to provide accurate and up-to-date information, we do not warrant that the information on our Services is accurate, complete, or current. The information provided is for general informational purposes only.

9.3 Limitation of Liability

To the maximum extent permitted by law, Ground Level Solutions Kenya shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

10. Indemnification

You agree to defend, indemnify, and hold harmless Ground Level Solutions Kenya, its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to:

• Your violation of these Terms
• Your use of our Services
• Your violation of any third-party rights
• Any content you submit or transmit through our Services

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

11. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of Kenya.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or our Services shall be instituted exclusively in the courts of Kenya, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country.

12. Changes to Terms

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them, and they apply to all access to and use of our Services thereafter.

Your continued use of our Services following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

13. Severability

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on our Services, constitute the entire agreement between you and Ground Level Solutions Kenya regarding our Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding our Services.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

We will respond to your inquiry within a reasonable time and work to address any concerns you may have about these Terms.